Cookies & Privacy
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st November 2016.
What we collect
We may collect the following information:
- Your company name
- Your account name
- Phone number
- Email address
- Home mover’s name (if provided)
- Home mover’s address (if provided)
- Home mover’s phone number (if provided)
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Providing and personalising our services
- Dealing with your enquiries and requests
- Processing and fulfilling your orders
- Administering accounts relating to our customers
- Internal record keeping
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the account email address you have provided. We will not send any emails to your customers
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Your information may be used to send you details of our products and services. If at any point you would like to opt-out of receiving this information from us, please email firstname.lastname@example.org. Or you can write to us at:
Home Move Box Ltd
6 Hailey Road
We will never use the information you give us to contact your customers directly.
Sharing your information
We do not share your information with any third parties for marketing purposes.
Accessing your personal information
If you would like to request a copy of the personal information we have about you, please contact us on 0203 260 0192.
If requested, Home Move Box Ltd will amend or remove your contact details from our records within 24 hours of notification.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website however.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties.
Cookies used on our sites
|COOKIE||WHAT WE USE THEM FOR|
|_UTMZ||THIS COOKIE STORES WHERE A VISITOR (YOU) CAME FROM. E.G. SEARCH ENGINE, SEARCH KEYWORD, LINK, ETC.|
|_UTMA||THIS COOKIE STORES EACH USER’S AMOUNT OF VISITS, AND THE TIME OF THE FIRST VISIT, THE PREVIOUS VISIT, AND THE CURRENT VISIT.|
|_UTMC, _UTMB||THESE ARE USED TO CHECK APPROXIMATELY HOW LONG A USER (YOU) STAY ON OUR SITE: WHEN A VISIT STARTS, AND APPROXIMATELY ENDS.|
|IS_RETURNING||THIS COOKIE IS USED TO COLLECT INFORMATION ABOUT HOW VISITORS (YOU) USE OUR SITE, ALL INFORMATION IS COLLECTED ANONYMOUSLY AND HELPS US INPROVE OUR SITE.|
|_ATUVC||THIS COOKIE LETS US INTEGRATE OUR SITE WITH SOCIAL NETWORKS, ALLOWING OUR USERS TO SHARE CONTENT OVER SOCIAL NETWORKS|
How to manage cookies
Our cookies do not store financial information, or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve this information in order to personalise and improve your experience of our website.
However, if you wish to restrict, block or delete cookies provided by our site – or any other website – you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences, or use the following on your particular browser.
- Click the orange Firefox button at the top of the window (Tools menu in Windows XP) and then click Options
- Select the Privacy panel
- From the history drop down select “Use custom settings for history”
- Un-check “Accept cookies from sites”
- Click OK
- Click on the wrench icon, within Chrome
- Select “Settings”
- Select “Under the Hood”
- Click “Content Settings” in the “Privacy” section
- Under the “Cookies” section select “Block sites from setting any data”
Internet Explorer 9
- Click the gear-wheel icon in the top right corner of the browser
- Click Internet Options
- Navigate to the Privacy Tab
- Set the slider to “High” or above
- Click OK to confirm
- Click the gear-wheel icon in the top right corner of the browser
- Click the “Privacy” icon
- Choose “Block cookies” as “Always”
- Close window
Please bear in mind that if you do this, certain personalised features of this website and others cannot be provided to you.
Third Party Cookies
|THIRD-PARTY COOKIES||WHAT THEIR COOKIES ARE USED FOR|
|WE USE GOOGLE MAPS TO SHOW OUR LOCATION.
|SOCIAL TOOLS||WE TAKE ADVANTAGE OF SOCIAL NETWORKS AND LIKE TO SHARE OUR CONTENT WITH FRIENDS ACROSS THESE NETWORKS, SUCH AS TWITTER, YOU MAY RECEIVE COOKIES FROM THESE WEBSITES. WE ARE NOT IN CONTROL OF THESE THIRD-PARTY COOKIES, IF YOU’D LIKE TO LEARN MORE ABOUT THEM – VISIT THEIR WEBSITES.
If you wish to learn more about cookies in general and how to manage them, visit www.aboutcookies.org.