Skip to main content

Branded Welcome Boxes

On what can be a very stressful day for home movers, welcoming them to their new home with a branded welcome box full of treats and handy household items is a great way to drive positive reviews and long-term customer loyalty.

Whether you’re an estate agent, financial advisor or house builder, we can help you create the perfect welcome gift for your customers.

Branded Boxes 7
Branded Boxes 8
Branded Boxes 4

Make an impact with movers

Home movers love receiving our welcome boxes, with 99% saying they were pleased or extremely pleased to receive their box.

You can choose to hand them to your customer on the day they move in, leave the box in their new property on move day, or arrange for the box to be sent directly to their new address on the day they move in.

Talk to us

How it works

When we work with you to create your branded box, we’ll listen carefully to your customer insights and discuss your available budget to build the perfect box for your brand.


Box contents

Tell us about your customers, your budget and your wish list of contents, and we’ll recommend the best selection for you.


Box design

You can either provide us with your own box artwork, or we can create this on your behalf.


Online ordering

Once your box design and contents is finalised, we’ll set you up with an online account so you can order your boxes quickly and easily online. They can either be sent to your office or directly to your customers.

Branded Boxes 9

Boost your social media presence

Thanking your customers with a branded welcome box is also a great way to drive positive social media mentions and increase brand awareness.

Including a campaign hashtag in your box artwork and featuring your social media handles will further enhance customer engagement.

Start a conversation

Estate Agents 2What home movers are saying

Amazed and extremely thankful

“I was extremely surprised to receive the box, and amazed and extremely thankful for the items. Exactly what we needed to get stuck in.”

A fantastic touch

“I thought the welcome box was a fantastic touch! It contained loads of helpful things that we can use as we settle into our new home.”

The perfect selection for move day

“I didn’t know what to expect but it was the perfect selection for move in day!! Good quality products and great that it’s light on non-recyclables. The magazine was a great touch.”

Made us feel at home

“Very impressed! It included things we hadn’t thought to get straight away. It was such a lovely thought and made us feel at home!”

Branded Boxes

Don’t want a branded box?

If you’re not looking to invest in a branded box design, then take a look at our welcome box range.

These boxes contain a guaranteed set of premium contents, and they can be branded with your company logo on the luggage tag.

From Tea and Coffee Boxes to Wine Boxes and Champagne Hampers, there’s a box to suit all tastes and budgets.

Shop The Range

Frequently Asked Questions

If you’d like to create a bespoke branded welcome box for your customers, we’ll work closely with you to agree your contents and create your box design. Once the contents and design are agreed, we’ll set you up with an online account so you can order your boxes quickly and easily online.

To find out more just call us on 0203 260 0192 or email us on

No, you can also purchase boxes from our Home Move Box range. These all include a fixed set of contents and the boxes can be branded with your company logo. We’ll just ask you to upload your company logo when you register.

Yes, you can add your customer’s address at the checkout, and the box will be sent directly to their new home address.

Yes, we can also deliver to you branch/office.

Yes, if you select ‘single different address’ or ‘multiple addresses’ at the online checkout, then you will be able to select your desired delivery date.

Orders received by 12.00pm (GMT) Monday to Thursday will be dispatched for delivery within 2 – 3 working days unless otherwise specified. Orders received by 12.00pm (GMT) on a Friday will be dispatched the same day for delivery from the following Monday (Excluding Bank Holidays) unless otherwise specified. Please see delivery information for more details.

Yes, you must set up an online account to place an order.

You will need your company name and company registration number, as well as a contact name, phone number and email address.


You’ll need the name and address of where you want the box(es) to be sent, a specific delivery date if relevant, and your billing address.

If you need to cancel an order then please email us at or call 0203 260 0192 as soon as possible.

No, we currently only deliver within the UK. There is a surcharge of £3.50 for deliveries to the Scottish Highlands and Islands. Please see delivery information for more details.

If you have any other questions, please give us a call on 0203 260 0192 or email

If this has happened, please let us know as soon as possible. If the boxes have already been dispatched there will be a collection and resend charge of £8 per box for an order of between one and three boxes, or £6 per box for an order of four or more boxes. These charges cover the cost for collection, box replacement, and resend fulfilment and delivery.